Amazon Devices and Services, which develops Alexa, lays off about 100 employees

Amazon has announced that it will lay off about 100 employees in its Devices and Services division, which handles a wide range of businesses including the Alexa voice assistant, the voice assistant hardware Echo, and the doorbell Ring.

Exclusive: Amazon trims jobs in devices and services unit | Reuters
https://www.reuters.com/business/world-at-work/amazon-trims-jobs-devices-services-unit-2025-05-14/

Amazon lays off about 100 employees in devices and services unit
https://www.cnbc.com/2025/05/14/amazon-lays-off-about-100-employees-in-devices-and-services-unit.html

According to Amazon, the job cuts apply to a small portion of the entire Devices and Services division and are part of a routine review of the business. Amazon did not disclose which teams in the Devices and Services division were affected. The company said it continues to recruit new employees for the Devices and Services division.

Amazon is implementing the largest workforce reduction in its history since 2022, laying off 27,000 employees by 2025. The reason behind this is to improve efficiency and speed up decision-making, and CEO Andy Jassy is reportedly particularly focused on reducing management positions.

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According to reports , CEO Jassy has told executives to restructure the company by March 2025, with a focus on reducing the number of managers compared to individual employee numbers. Jassy said the restructuring will enable the company to make faster decisions and be more responsive to customer needs.

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implemented a strict return-to-office policy requiring employees to come into the office five days a week, a move the company claims is aimed at strengthening its company culture, but many employees believe is also a tactic to encourage employees to leave.

In May 2025, a recall was conducted on Zoox, an autonomous vehicle managed by the Devices and Services division.

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In the United States, the shipping company UPS will also cut 20,000 jobs in response to Amazon's cost-cutting measures. According to UPS , this is being implemented because the company has agreed with its largest customer, Amazon, to reduce delivery volume by more than 50% in the second half of 2026, and this will affect just over 4% of its approximately 490,000 employees.