Microsoft's AI chief is fed up with cynicism after criticism of Windows AI products, saying he can't believe people aren't impressed by super-smart AI.



Windows has developed various AI products, including Copilot , but these AI products have also faced persistent criticism. Microsoft AI CEO Mustafa Suleyman responded to complaints about Windows AI products by saying, 'I'm surprised that some people are not impressed with the capabilities of the AI.'

Microsoft AI CEO pushes back against critics after recent Windows AI backlash — 'the fact that people are unimpressed ... is mindblowing to me' | Windows Central
https://www.windowscentral.com/microsoft/windows-11/microsoft-ai-ceo-pushes-back-against-critics-after-recent-windows-ai-backlash-the-fact-that-people-are-unimpressed-is-mindblowing-to-me



Suleiman is the co-founder of DeepMind, an AI startup that Google acquired for 50 billion yen (at the time).

Google acquires mysterious artificial intelligence development startup 'DeepMind' for 50 billion yen - GIGAZINE



DeepMind came into the spotlight in 2016 when it developed the AI ' AlphaGo ,' which defeated top Go player Lee Sedol.

'Artificial intelligence vs. the world's strongest Go player' AI AlphaGo wins the Go match, winning the first game of the five-game series - GIGAZINE



DeepMind has developed groundbreaking AI such as AlphaGo and AlphaFold while existing independently as an AI company separate from Google Brain, Google's AI development division. However, in 2023, it merged with Google Brain to become Google's most important AI research organization.

DeepMind, the developer of the strongest Go AI, AlphaGo, merges with Google's AI division to become 'Google DeepMind' - GIGAZINE



Suleiman, who was involved in numerous AI development projects at DeepMind, left DeepMind in 2019 to take a policy-related position at Google. He then left Google in 2022 to found the AI venture Inflection AI. In March 2024, he became CEO of Microsoft AI, Microsoft's newly established AI division.

Google DeepMind co-founder becomes CEO of Microsoft AI, Microsoft's newly established AI division - GIGAZINE



'I can't believe there are so many cynics out there! It makes me laugh when I hear people calling AI a 'disappointment'. I grew up playing Snake on my Nokia phone! I can't believe how you can have a fluent conversation with a super smart AI that can generate any image or video you want and not be impressed,' Suleiman wrote on his X account.




Regarding Suleiman's post, Windows Central, a Windows-related media outlet, pointed out that 'this post appears to have been made in response to the strong backlash from online users following a post by Windows CEO Pavan Davulli in which he said, 'Windows is evolving into an agent OS.''

The post in question from President Davulli is below, and it reads, 'Windows is evolving into an agent-based OS, connecting devices, cloud, and AI to unleash intelligent productivity and secure work anywhere. Come see how frontier companies are transforming with Windows and see what's next for the platform at Microsoft Ignite . I can't wait for you to see it!'




Davril's post was met with a flood of critical comments, including, ' This is making me want Linux. Please just make my computer work, ' ' Microsoft is forcing users to use features that literally prioritize corporate profits, features that users don't want, ' ' Stop this nonsense. No one wants this, ' ' No one wants this except the people you're selling our data to without permission, ' and ' This stubborn insistence on a bizarre direction shows me why software engineers would choose Windows. Microsoft has building development tools in their DNA, so this is strange. This is not the choice of a builder who wants control over their operating system. Developers have to choose Mac or Linux. ' In response to this, Davril closed replies to the post.

In response to criticism from users, Davril wrote, 'The team receives a ton of feedback. We balance what we see in our product feedback system with what we hear directly. They don't always line up, but both are important. I've read all of the comments. I see a focus on reliability, performance, ease of use, and those sorts of things. But I wanted to take a moment to address some of the points you've made. In short, we care deeply about our developers. We understand that the experience needs to be improved. From everyday usability, to inconsistent dialogs, to the power user experience, we discuss these points in detail when we meet as a team because we want developers to choose Windows. We know words alone aren't enough. It's our responsibility to keep improving and deliver. I'd love to connect with you and talk about how the team is improving in these areas.'




Regarding Davril's post, Windows Central pointed out, 'Davril specifically mentioned issues with inconsistent dialogs and the power user experience, areas that have been in dire need of improvement for many years. For over a decade, Windows has suffered from interface inconsistency and a lack of polish. This has resulted in a platform that feels outdated and unkempt, which we believe has significantly contributed to Windows' poor reputation in recent times.'

Furthermore, Windows Central points out that what's making the situation worse for Windows in recent years is Microsoft's update distribution strategy. Microsoft has been trying to keep its operating system up to date by continually adding new features and changes every month, but this has become a real pain for many users. Many users prefer the same major updates as Apple and Google, which are released once a year.

Windows Central also points out that the constant monthly updates that Windows releases have shortened development cycles, making Windows more prone to bugs and other issues.

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in AI,   Software, Posted by logu_ii